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CEX.IO Review

Last Updated on April 16, 2024

James Headshot
Written by
Adam Headshot
Edited by
CEX.IO logo
4.20
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.
Visit CEX.IO

The Bottom Line Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

CEX.IO stands out as an exceptional cryptocurrency exchange platform that offers customers a comprehensive selection of cryptocurrencies and services. However, it’s not available in all countries.

The platform offers an easy, user-focused trading experience, even for beginners. It also comes with stringent security standards and regulatory adherence. CEX.IO is a reliable option for anyone interested in engaging with the crypto market.

Table of Contents
Disclaimer: This is not a validation of cryptocurrency or any particular provider, service, or product. It should not be taken as advice to engage in trading or use any services. Please check our terms and conditions.

Pros

  • Supports a wide range of cryptocurrencies
  • Offers advanced trading features
  • Provides strong security measures
  • User-friendly interface suitable for beginners
  • Several payment options for depositing fiat currency

Cons

  • Higher fees compared to some other exchanges
  • Customer support can be slow to respond at times
  • Limited educational resources for new traders
  • Verification process can be lengthy
  • Not available in all countries

Quick Summary

Headquarters Location London, UK
Fiat Currencies Supported USD, GBP, EUR + 1 other
Total Supported Cryptocurrencies 199+
Trading Fees 0.07% - 0.25%
Deposit Methods Bank Transfer, Debit Card, Credit Card, Cryptocurrency, Paypal, Apple Pay, Google Pay
Support Facebook, Twitter, Instagram, Live Chat, Help Center Articles, Support Ticket
Mobile App Yes - iOS, Android

Launched in 2013, CEX.IO embarked as a provider of Bitcoin cloud mining services. Since its inception, it has expanded and transformed to keep pace with the dynamic world of cryptocurrencies. Today, CEX.IO is recognized as a leading player in cryptocurrency exchanges, offering an array of services that accommodate various fiat currencies and payment options.

CEX.IO homepage

CEX.IO might not top the list regarding size, but it commands respect in the marketplace. The platform’s offerings include a broad selection of fiat currencies, crypto assets, multi-functional capabilities, and extensive global coverage.

By delivering diverse features tailored for cryptocurrency traders, CEX.IO establishes itself distinctly within the competitive terrain of crypto exchanges.

About CEX.IO

CEX.IO’s journey from a cloud mining provider to a comprehensive financial services platform is a testament to its adaptability and commitment to meeting the needs of its users. Today, CEX.IO offers a variety of digital asset solutions, including:

  • Buying cryptocurrencies
  • Selling cryptocurrencies
  • Trading cryptocurrencies
  • Earning yield on cryptocurrencies

With its diverse payment method options, competitive transaction fees, and support for various fiat currencies, CEX.IO caters to a global audience.

CEX.IO features

In an industry where the landscape is constantly evolving, CEX.IO has demonstrated its ability to adapt and grow within the digital asset space. Its transition from a centralized exchange to a comprehensive financial services platform offering various digital asset solutions is a testament to its commitment to providing users with a diverse and dynamic crypto experience.

CEX.IO has a number of active social profiles including Facebook, Twitter, Instagram, LinkedIn, Reddit, Telegram and YouTube.

CEX.IO has a mobile app on both the Apple App Store and Google Play.

CEX.IO Supported Cryptocurrencies

CEX.IO supports trading on over 199 cryptocurrencies on their platform. This exchange currently supports 26 of the top 30 market cap cryptocurrencies.

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Tether USDt (USDT)
  • BNB (BNB)
  • Solana (SOL)
  • USDC (USDC)
  • XRP (XRP)
  • Toncoin (TON)
  • Dogecoin (DOGE)
  • Cardano (ADA)
  • Shiba Inu (SHIB)
  • Avalanche (AVAX)
  • TRON (TRX)
  • Polkadot (DOT)
  • Bitcoin Cash (BCH)
  • Chainlink (LINK)
  • Polygon (MATIC)
  • Litecoin (LTC)
  • NEAR Protocol (NEAR)
  • Internet Computer (ICP)
  • UNUS SED LEO (LEO)
  • Dai (DAI)
  • Uniswap (UNI)
  • Aptos (APT)
  • Ethereum Classic (ETC)
  • Mantle (MNT)
  • First Digital USD (FDUSD)
  • Stacks (STX)
  • OKB (OKB)
  • Cronos (CRO)

View all cryptocurrencies CEX.IO supports

  • 1000SATS
  • 1INCH
  • AAVE
  • ADA
  • AGI
  • AGIX
  • AIS
  • AKRO
  • ALGO
  • ALT
  • ANKR
  • ANT
  • APE
  • API3
  • APT
  • AR
  • ARB
  • ARKM
  • ARPA
  • ARV
  • ASM
  • ATOM
  • AUDIO
  • AVAX
  • AX
  • AXS
  • BAL
  • BAND
  • BAT
  • BCH
  • BEL
  • BLUR
  • BNB
  • BNT
  • BOND
  • BONK
  • BTC
  • BTTC
  • CAKE
  • CELO
  • CHR
  • CHZ
  • CKB
  • COMP
  • COTI
  • CRO
  • CRV
  • CSPR
  • CVC
  • DAI
  • DASH
  • DNT
  • DOGE
  • DOT
  • DYDX
  • EDGT
  • EGLD
  • ENJ
  • ENS
  • EOS
  • ETH
  • ETHW
  • EUROC
  • FARM
  • FET
  • FIL
  • FIO
  • FLOKI
  • FLOW
  • FLR
  • FTM
  • FUN
  • FXS
  • GAS
  • GBPT
  • GLM
  • GMT
  • GMX
  • GNO
  • GRT
  • HBAR
  • HFT
  • HOT
  • ICP
  • IDEX
  • IMX
  • INJ
  • IOTA
  • IOTX
  • IQ
  • JASMY
  • JUP
  • KAVA
  • KEEP
  • KLAY
  • KNC
  • KP3R
  • KSM
  • LAI
  • LDO
  • LEVER
  • LINK
  • LOOM
  • LPT
  • LQTY
  • LRC
  • LTC
  • MANA
  • MANTA
  • MASK
  • MATIC
  • MEME
  • MERC
  • METIS
  • MINA
  • MKR
  • MNT
  • NEAR
  • NEO
  • NFT
  • OCEAN
  • OGN
  • OMG
  • ONDO
  • ONE
  • ONG
  • ONT
  • OP
  • ORDI
  • PAXG
  • PENDLE
  • PEOPLE
  • PEPE
  • PHB
  • PIXEL
  • POLS
  • PORTAL
  • QNT
  • QRDO
  • QTUM
  • RARI
  • RDNT
  • REN
  • REQ
  • RNDR
  • ROSE
  • RPL
  • RSR
  • RUNE
  • RVN
  • SAND
  • SC
  • SEI
  • SGB
  • SHIB
  • SNX
  • SOL
  • SPELL
  • SSV
  • STG
  • STORJ
  • STX
  • SUI
  • SUSHI
  • SXP
  • THETA
  • TIA
  • TON
  • TRB
  • TRX
  • TUSD
  • TWT
  • TXAG
  • TXAU
  • UMA
  • UNI
  • USDC
  • USDT
  • UTK
  • VELO
  • VET
  • WBTC
  • WIF
  • WLD
  • WOO
  • XAI
  • XAUT
  • XCH
  • XDC
  • XLM
  • XRP
  • XSGD
  • XTZ
  • XVS
  • YFI
  • YFII
  • ZETA
  • ZIL
  • ZRX

Diversity is vital in the crypto market, and a robust investment strategy often entails having multiple options. CEX.IO meets this need by offering an extensive selection of 199+ cryptocurrencies for trading to suit various investment styles and strategies.

CEX.IO doesn’t just boast a broad range of individual cryptos. It facilitates versatility with an impressive list of trading pairs that support diverse transactional approaches across its ecosystem. It positions itself as a solid partner whether you wish to engage in buying or selling cryptocurrencies or aim to stay abreast with developments within the cryptocurrency sphere.

Trading Experience

For those diving into the intricate world of crypto, the process can be pretty intimidating, especially for newcomers in crypto trading. Yet, CEX.IO’s platform is crafted with a user-friendly interface that allows even beginners to get accustomed to trading effectively across various markets effortlessly.

The introduction of its mobile app is among the highlights at CEX.IO. Launched in 2022 as a comprehensive “crypto super app,” this tool provides users with a seamless way to handle trades on the fly through both Android and iOS devices. The versatility offered by this mobile application ensures that managing your cryptocurrency assets is convenient wherever you are.

Far beyond mere trade facilitation, CEX.IO strives to deliver an all-encompassing experience within the realm of cryptocurrencies. It tailors its services for users at every skill level by incorporating features such as Instant Buy options, soft staking capabilities, and opportunities for securing loans backed by cryptocurrencies.

With options spanning from utilizing their robust web-based platform to opting for agile trading via the mobile app, CEX.IO presents multiple pathways tailored to individual preferences when it comes to engaging in cryptocurrency transactions.

Trading Tools and Advanced Features

CEX.IO extends beyond just a cryptocurrency trading platform, offering users sophisticated tools and features that enhance the overall trading experience. It’s designed to be user-friendly for spot trading with an interface that lets traders smoothly transition between various markets.

The multitude of order types available on CEX.IO – including market orders, limit orders, and stop-limit orders, along with special conditions like Good Till Cancel (GTC), Good Till Date (GTD), Immediate or Cancel (IOC) – elevates the control traders have over their transactions. These options are backed by competitive spreads and considerable liquidity, which minimize trading costs while maximizing trade management.

Beyond simple trades, CEX.IO also boasts a margin trading service called CEX.IO Broker. Here, you can engage in cryptocurrency trades using contracts for difference (CFDs) coupled with leverages of up to 10x on leading digital assets such as Bitcoin and Ethereum.

CEX.IO exchange marketing

CEX.IO Fees

Grasping the intricacies of a crypto exchange’s fee system is essential for enhancing your trading earnings. On CEX.IO, the trading fees associated with making trades are determined using a maker-taker model. This means liquidity providers (makers) pay a specific charge while those who take liquidity away (takers) incur another set of costs.

Since CEX.io’s deposit rates for credit and debit cards are pretty high, users are better off making bank transfer deposits.

For all sorts of participants in the cryptocurrency markets, from day traders aiming for cost efficiency and low fees to long-term investors laying out comprehensive strategies, taking into account these details becomes indispensable during any stage of engaging within the crypto realm.

The platform also offers a convenient way of depositing and withdrawing funds with competitive deposit and withdrawal fees.

Type Fee
Deposit Fee (Bank Transfer) 0%
Deposit Fee (Credit/Debit Card) 2.99% - 3.99%
Trading Fee 0.07% - 0.25%
Withdrawal Fee (Bank Transfer) £3/€3

CEX.IO supports a range of different cryptocurrencies with varying withdrawal fees. When looking at Bitcoin, their withdrawal fee is 0.0005 BTC. The average across all other exchanges that we've reviewed is 0.000484 BTC. This means CEX.IO charges above the industry average by 3.31%. This is worth noting because it likely means they are also charging higher fees and spreads across all cryptocurrencies on their platform.

CEX.IO has a maker/taker fee schedule which you can see below.

Trade Volume 30d, USD Taker Maker
≤ 10,000 0.25% 0.15%
≤ 100,000 0.23% 0.13%
≤ 500,000 0.19% 0.09%
≤ 1,000,000 0.17% 0.07%
≤ 2,500,000 0.15% 0.05%
≤ 5,000,000 0.13% 0.03%
≤ 10,000,000 0.11% 0.01%
≤ 20,000,000 0.10% 0.00%
≤ 50,000,000 0.08% 0.00%
≤ 100,000,000 0.07% 0.00%
≤ 200,000,000 0.06% 0.00%
≤ 500,000,000 0.05% 0.00%
≤ 1,000,000,000 0.04% 0.00%
≤ 2,000,000,000 0.03% 0.00%
≤ 5,000,000,000 0.02% 0.00%
> 5,000,000,000 0.01% 0.00%

Security - Is CEX.IO Safe?

Security is paramount in the digital world. CEX.IO understands this and prioritizes the safety of its users by employing industry-leading security features.

It is recommended that users enable two-factor authentication (2FA) to add an extra layer of security to their accounts. This additional step in the identity verification process can significantly reduce the risk of unauthorized access to your account.

Beyond 2FA, CEX.IO uses a combination of electronic and procedural safeguards, including firewalls and data encryption. Moreover, most users’ funds are held in cold storage, with only a small portion remaining in hot wallets to ensure higher security for the bulk of user funds.

While CEX.IO employs robust security measures, users are reminded to remain vigilant against vulnerabilities such as hacking, theft, and insolvency of corporate accounts. By following online safety practices and installing antivirus software, you can further enhance the security of your CEX.IO account. After all, in the world of crypto, keeping your assets secure is half the battle won.

CEX.IO Customer Support

In the dynamic realm of crypto exchanges, a capable and prompt customer support team is essential for an excellent user experience. CEX.IO enhances its service offerings to crypto investors through several customer support channels.

CEX.IO stands ready to help you tackle any technical difficulty or guide you through transaction processes with their dedicated customer support.

However, users’ opinions on the efficiency of CEX.IO’s customer care vary. Some report immediate assistance that speaks volumes about their commitment to user satisfaction. Yet others have encountered longer wait times before receiving a response. Still, having a variety of communication methods at hand guarantees that every user has access to suitable channels for addressing their concerns.

Far from offering mere troubleshooting aid, CEX.IO invests in educating its clientele by providing comprehensive learning materials designed to clarify trading tactics and demystify cryptocurrency pairings. These informational tools enable traders within the crypto market to deepen their comprehension, thereby enhancing decision-making skills that can contribute positively to expanding one’s trading acumen.

CEX.IO support

CEX.IO Support Channels

  • Facebook
  • Twitter
  • Instagram
  • Live Chat
  • Help Center Articles
  • Support Ticket

CEX.IO’s Legal Standing

Within an industry frequently scrutinized for its regulatory practices, selecting a cryptocurrency exchange platform that adheres strictly to legal standards is critical. CEX.IO represents such an entity, as it operates with full regulatory compliance and possesses more than 30 Money Transmitter Licenses across the United States.

Taking its commitment to lawful operation, even CEX.IO rigorously enforces Anti-Money Laundering protocols alongside Know Your Customer (KYC) procedures while preserving its money services business designation. Implementing these policies thoroughly within the framework of their operation fosters transactional integrity and defends against any potential nefarious use of their service.

Access to sensitive user data is also carefully controlled as this is only available to specifically authorized staff sworn to secrecy. Also, systems are in place that allow continual assessment of security measures, including prompt action, should any system breaches occur.

Earning Opportunities

CEX.IO extends beyond mere trading, providing its clientele exclusive chances to generate income. Its staking program is enriched by Instant Sell and liquid staking options, rewarding users for holding particular cryptocurrencies.

The platform grants flexible reception of staking rewards. They can be distributed daily, monthly, or annually. This flexibility allows individuals to effortlessly trade cryptocurrencies and accrue passive earnings from crypto staking without needing in-depth technical acumen or managing personal nodes. CEX.IO manages all the complex details on your behalf.

How to Sign Up on CEX.IO

  1. Create Account - Visit the CEX.IO website and fill out the create account form. You'll need to include a valid email, set your password and type in other details like your phone number and name.
  2. Verify Account - Confirm your email, you should get an email asking you to verify your account creation.
  3. Transferring Funds - Once your account has been verified, you'll be able to deposit using the deposit methods listed below.
  4. Start Trading Crypto - That's it! You should now have everything in place to start trading.

Deposit Methods

  • Bank Transfer
  • Debit Card
  • Credit Card
  • Cryptocurrency
  • Paypal
  • Apple Pay
  • Google Pay

CEX.IO Alternatives

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Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

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Fiat Currencies Supported
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Fiat Currencies Supported
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Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
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Fiat Currencies Supported
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Final Thoughts

CEX.IO encompasses a vast selection of financial services suited for varying cryptocurrency demands. It delivers an extensive suite of offerings, including advanced trading features, staking, and the opportunity to earn returns on crypto assets.

Thanks to its intuitive design, sophisticated trading resources, and stringent security protocols, CEX.IO is a dependable option whether you’re new to crypto or have considerable experience in the market.

If your objective is either to embark on your journey with cryptocurrencies or elevate it, then CEX.IO provides an accommodating platform designed with your aspirations in mind. Its international accessibility, along with many products and dedicated customer service support, ensures that CEX.IO transcends just being another crypto exchange.

CEX.IO FAQs

Yes, CEX.IO is available for use in Australia, allowing residents to buy, sell, and trade cryptocurrencies using its platform.

CEX.IO may not accept your card for several reasons, including the card not being supported, insufficient funds, a bank or card issuer blocking the transaction, or incorrect card details being entered. It’s advisable to check with your card issuer and ensure that your card is valid for international transactions.

To withdraw from the CEX.IO app, you need to log in to your account, navigate to the ‘Finance’ section, select the currency you want to withdraw, choose your withdrawal method, enter the amount, and follow the on-screen instructions to complete the process.

CEX.IO generally accepts Visa and Mastercard credit and debit cards for transactions. It’s important to ensure that your card is enabled for international transactions and is issued by a bank that allows cryptocurrency purchases.

CEX.IO works as a cryptocurrency exchange where users can create an account, get verified, deposit funds, and then buy, sell, or trade a variety of cryptocurrencies. The platform offers a user-friendly interface for both beginners and experienced traders.

CEX.IO is headquartered in London, United Kingdom, and operates globally, offering its services to users in various countries, including Australia.

To get verified on CEX.IO, you need to sign up for an account, provide personal information, and submit required documents for identity verification, such as a government-issued ID and proof of residency. The verification process may take some time as the documents are reviewed for approval.

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Methodology

At Crypto Head we use a rigorous research and rating process to assess each platform. Our star rating system is out of 5 stars and is designed to condense a large amount of information into an easy-to-understand format. You can read our full methodology and rating system for more details.

About The Authors

James Headshot
Written by

Crypto Technical Writer

James Page, previously the lead writer at Crypto Head and a registered psychologist, brings a unique perspective to the world of blockchain and cryptocurrency.

His extensive experience in the industry and ability to present complex concepts in an understandable manner make his articles a valuable resource for readers seeking to navigate the ever-evolving crypto landscape.

Check James out on:
Adam Headshot
Edited by

Co-Founder / Managing Editor

Adam Morris, the co-founder of Crypto Head and a respected crypto expert, offers insightful commentary and analysis on cryptocurrency, NFTs, and the evolving digital landscape.

His extensive experience and features in top-tier publications like Forbes and CNN underscore his deep understanding of the crypto world and its future potential.

Check Adam out on: